Tebi - Issues affecting Tebi services – Incident details

All systems operational

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Issues affecting Tebi services

ResolvedPartial outage18 minutes

Affected

App (POS, KDS, Reservations)

Major outage from 5:18 AM to 5:37 AM

Backoffice (Reservations, Insights, Acct. Mgmt.)

Major outage from 5:18 AM to 5:37 AM

Payment processing

Major outage from 5:18 AM to 5:37 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Some accounts are experiencing issues accessing and using Tebi products including the POS, and reservations. We are currently investigating this incident.