Tebi - Issues affecting Tebi services – Incident details

All systems operational

Issues affecting Tebi services

Resolved
Partial outage
Started 19 days agoLasted 19 minutes

Affected

App (POS, KDS, Reservations)

Major outage from 5:18 AM to 5:37 AM

Backoffice (Reservations, Insights, Acct. Mgmt.)

Major outage from 5:18 AM to 5:37 AM

Payment processing

Major outage from 5:18 AM to 5:37 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Some accounts are experiencing issues accessing and using Tebi products including the POS, and reservations. We are currently investigating this incident.