Tebi - Notice history

All systems operational

App (POS, KDS, Reservations) - Operational

Backoffice (Reservations, Insights, Acct. Mgmt.) - Operational

Payment processing - Operational

Integrations - Third Party - Operational

Notice history

Jun 2026

Negative amounts shown for payments on the day overview
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.

May 2026

Issues impacting device connection, prep orders, and QR
  • Resolved
    UTC
    Resolved

    This issue has been resolved. All systems back to normal.

  • Identified
    UTC
    Identified

    We are seeing an increase in device loading issues again - we are continuing to work on a fix for this incident.

  • Update
    UTC
    Update
    This incident has been resolved.
  • Resolved
    UTC
    Resolved

    We identified an issue affecting a subset of devices from connecting to Tebi. Additionally, this caused some delays with QR ordering and prep stations.

Issues impacting connection between Tebi devices
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We have identified an issue affecting some devices. Affected devices are not able to connect fully with Tebi services and may have issues with sending payments from a POS device to a payment terminal or with printing or showing kitchen tickets. We are currently investigating this incident.

Apr 2026

No notices reported this month

Apr 2026 to Jun 2026

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